TRIMIO TRUST CENTER

Your AI traffic runs through us. Here's why that's safe.

Trimio is the proxy layer between your applications and 1,600+ AI models — every request passes through it. Every control on this page exists because of that position: encrypted in transit, processed in memory, never used for training. A SOC 2 audit is underway; every document lands here first.

security@trimio.ai
20ms
Proxy overhead
99.99%
Uptime SLA, fail-open
0
Request bodies stored by default
01 — COMPLIANCE

Audits in progress.

Both audits are with an independent CPA firm. Reports are shared under NDA — request access and we'll deliver them the day they're issued.

SOC 2 Type I
AUDIT IN PROGRESS

Point-in-time audit of control design. Fieldwork is in progress.

SOC 2 Type II
AUDIT IN PROGRESS

Operating effectiveness over an observation window. Follows Type I completion.

02 — RESOURCES

Documents, on request.

SOC 2 reportGATED
Type I & Type II · shared under NDA once issued
More documents — DPA, pen-test summaries, controls matrix — land here as they're finalized. Ask and we'll prioritize.
03 — CONTROLS

What the audit actually checks.

The controls behind the audit, grouped the way the report groups them. Continuously monitored — this page reflects current status.

ENCRYPTION
MONITORED
In transit and at rest

TLS on every connection; stored credentials encrypted at rest and scoped to your workspace.

DATA HANDLING
MONITORED
In memory, not on disk

Request and response bodies are processed in memory and not stored by default — only the metadata that powers your dashboard is kept. Never used for training.

ACCESS CONTROL
MONITORED
Least privilege, everywhere

Role-scoped access with MFA internally; customer-side virtual keys rotate and revoke instantly without touching provider credentials.

AVAILABILITY
MONITORED
Fail-open by design

Any issue on Trimio's side routes requests straight to your provider. Continuous health checks, 99.99% uptime SLA.

AUDIT LOGGING
MONITORED
Every request accounted for

40+ metadata fields per request — cost, tokens, latency, routing decision — searchable and exportable for your own audits.

INCIDENT RESPONSE
MONITORED
One business day, always

Security reports acknowledged within one business day, with updates through the fix. Disclosure process below.

04 — SUBPROCESSORS

Who touches customer data.

Model providers receive traffic only for the models you route to them — the effective list mirrors your routing configuration.

SUBPROCESSOR
PURPOSE
LOCATION
Google Cloud
Cloud infrastructure & hosting
United States
Your model providers
Model inference — under your keys, your agreements, your routing config
Per provider
05 — FAQ

Asked in every security review.

No. Request and response bodies are processed in memory for optimization and discarded — zero stored by default. What we keep is metadata: tokens, cost, latency, model, cache status — the fields that power your dashboard.

Never — ours or anyone else's. Traffic routes to your providers under your own keys and agreements; Trimio adds no training use on top.

Trimio is fail-open: any issue on our side routes requests straight to your provider, transparently and automatically. 99.99% uptime SLA with ~20ms proxy overhead when active.

Bring-your-own-key by default. Stored credentials are encrypted at rest and scoped to your workspace; your teams use virtual keys that rotate and revoke instantly without touching provider credentials.

Infrastructure runs on Google Cloud in the United States. Model providers receive traffic only for the models you route to them — the effective subprocessor list mirrors your routing configuration.

Request access on this page. Both Type I and Type II are with an independent CPA firm; reports are shared under NDA and delivered the day they're issued.

RESPONSIBLE DISCLOSURE
Found a vulnerability? Tell us first.

Email security@trimio.ai. We acknowledge within one business day and keep you posted through the fix.

Email Security →

Security review coming up? We'll come prepared.

Request the SOC 2 report, or put your security team in a room with ours.

Book a Demo
Last updated July 2026 · security@trimio.ai